Privacy Policy

At BusArk, your privacy matters. This policy explains, in clear and simple terms, the information we collect, how we use it, and the choices you have when using our platform. Our goal is to be transparent in how we handle and protect your information.

Information We May Collect

We may collect the following types of information when you use BusArk:

  • Your name and email address
  • Basic account information
  • Technical details such as device type, browser type, and approximate location (based on IP address)
  • Activity within the BusArk platform, including spins, rewards, entries, and referral usage
  • Log data used for service performance, diagnostics, and security

We only collect information necessary to operate and improve the service.

How We Use Your Information

We may use the information we collect to:

  • Provide access to the BusArk platform and its features
  • Send digital rewards or account-related notifications
  • Maintain platform safety, detect misuse, and monitor performance
  • Improve the user experience and overall service quality
  • Support referral, sharing, and community features where applicable

We do not use your information for unrelated marketing purposes.

We Do Not Sell Your Data

BusArk does not sell personal data to advertisers or third-party marketing agencies. Your information is only used within the BusArk platform or with trusted service providers who help operate the system.

Third-Party Services

To operate and improve our platform, we use trusted third-party tools, including:

  • Firebase (Google) – authentication, hosting, cloud functions, and secure data storage
  • Google Analytics – understanding general usage patterns to improve performance and user experience
  • Email providers – sending account and reward notifications

These services may process limited technical or usage data as part of their functionality. We ensure that all tools we use follow appropriate data protection standards.

Cookies & Tracking Technologies

BusArk may use cookies or similar technologies to:

  • Keep you logged in between sessions
  • Improve platform features and performance
  • Monitor system stability and security
  • Enhance your user experience

You can manage or disable cookies through your browser settings at any time.

How Long We Keep Your Information

We retain your information only for as long as it is needed to operate your account and provide the BusArk service. If you request deletion, we remove personal information wherever technically possible.

Your Choices & Rights

You may request to:

  • Access the information we hold about you
  • Update or correct your data
  • Delete your account and associated data
  • Withdraw consent for optional communications

To make a request, contact us at:
office@busark.co.uk

Age Requirements

BusArk is intended for UK residents aged 18 or over. We do not knowingly collect information from anyone under 18.

Contact

If you have questions about this policy or how BusArk handles data, please contact us at:
office@busark.co.uk